Area of our services

The area of our services encompasses London, Surrey, Kent and Essex counties with our present activities in the borough of Havering, Barking and Dagenham, Harringay, Croydon, Redbridge, Newham, Hackney, Tower Hamlets and Waltham Forest. We provide a variety of support and care services to assist our clients with the activities that perfectly harmonised with their daily and assisted living requirements.

Penta-A Support and Care Services aim to ensure the support and care provided are tailored to fit  individuals needs so that they can remain independent and are able to make their own choices in their homes and communities. We provide our clients with the appropriate level of support and care that best suit them

Our Care Management Team can carry out risk assessment in English, French, Japanese, Romanian and other languages that would help tailor care package to best suit our client’s needs.

At Penta-A Support and Care Services, it is compulsory that all of our staff undertake our Induction Training and are vetted with an Enhanced Disclosure prior to provision of care services to our client.

We are registered with the Care Quality Commission and comply with all Professional Guidelines.

Penta-A Support and Care Services has a robust quality assurance and monitoring system in place to ensure that the service we deliver are first class, friendly and offer at competitive rates.

The Penta-A Support and Care Services would not be able to provide services without our top-quality carers. Our recruitment, selection and retention procedures allow us to provide the best carer and we support their work with ongoing meetings and training throughout their time with us..

Communication is very important to us, and when our carers visit you or your loved ones in their own homes, they are trained to be aware of any changes and respond to them appropriately and also to report it immediately to the care coordinator who will ensure you are made aware of any changes straightaway.

We select people who are passionate about caring, and bring Penta-A Support and Care Services values to everything they do; ensuring dignity, choice and independence as their goals for all of our service users.

Our carers and support workers are selected and matched carefully to best suit your needs. We always send more than one carer, so there is a friendly face when the usual carer is on holiday or otherwise unavailable.