About Us

Penta A Support and Care Services is a dynamic service provider that promotes personalised care, choice and dignity with outcome-based services. We specialise in providing support and care for adults in their own homes (individual home or supported living setting or other accommodation schemes) and communities. We support our clients to achieve outcomes like managing their daily activities, social stimulation, practical tasks and maintaining/regaining their independence. We also offer LD/Autism day services in form of outreach support for people with learning disabilities, autism, physical disabilities and dual diagnosis to access their communities to tap into the opportunities therein.

Our Commitment to You

We believe care matters. Penta-A Support & Care provides high quality homecare services.
Our commitment is to deliver the services you want, the way you want them, in the comfort of your own home.
We are different because we make you the focus of our care and put you at the centre. Your care, your way. Our aim is to provide the standard of care that we would want for our own families. We value the uniqueness of each individual client, see you and care for you as an individual, and not just a list of care needs.
Our services are flexible and respond to your changing preferences and needs. We work in partnership with families to keep our customers in control of their own care as far as they are able. We respect your choice and independence, support and care for you the way you want.
We keep in regular contact, so that you soon get to know the team at Penta-A Support and Care. Building a relationship that you can trust and rely upon is central to how we manage our business.
Compliments, feedback and complaints procedure
At Penta-A, we respect service users’ feedback concerning the quality of care we provide, because this helps us to improve our services.  We have an open procedure for managing any concerns and complaints.  We give a copy of our procedure to our clients at start of service.
Managing the quality of our homecare service
The care supervisors on a regular basis check that you are satisfied with the services you receive from us. We share this information with the Care Quality Commission (CQC), the body regulating health and social care services in England. The statutory body have responsibility for making sure homecare services meet the requirements of the law and meet fundamental standards of quality and safety.

WE WELCOME DIVERSITY

Our aim is to give our customers the best experience of homecare services. We are proud to serve customers from all facets of life. Therefore, we want staff who reflect this great diversity.

We encourage applications from men and women of all ages, representing different ethnic groups and with different religious beliefs.
We carefully select our homecare staff based solely upon their suitability for the post. It is important that they understand the needs of our customers and have the dedication and ability to perform the job well.
Penta-A Support & Care promotes equality, inclusion and diversity, this is practice throughout the recruitment process as we strive to become an employer of choice.

 

Our Guarantee

1

Qualified Carers

2

Fast Response

3

Easy Checkups

4

Safe & Secure